|We recognize that most of our clients don’t hire music entertainment very often. In fact, many people don’t even know what to ask when hiring a DJ service. We’ve assembled this list of most frequently asked questions to help you learn more about our service and to help you make a more informed decision about the music entertainment at your event.
How far ahead should we book your service?
It depends upon the date. Some clients choose to contract a year or more in advance, while some are comfortable waiting until several months prior. Saturdays are the busiest nights, so waiting too long to hire a DJ (or any service) for a Saturday night might lead to disappointment. We only require a $100 deposit to lock in your date.
What are your rates?
Our rates vary depending on what promotions we are running and upon the date, time needed, location, package chosen, your specific needs and other variables that can impact the final rate. If we run additional promotions after you book with us, we will make sure we will honor the discounts even if you are already booked with us.
How much is your deposit requirement?
We only require a $100 deposit to lock in the date and any promotion. You are welcome to make payments at any time, and we do accept all major credit cards.
Do you charge for travel?
Again, travel charges depend upon the circumstances, which is part of why we customize packages for each client. We normally do not charge travel for events 35 miles from the metro area. Beyond that, it depends upon the distance involved.
Can we choose the music?
Absolutely. It’s your party! While we are happy to make suggestions, you have total control over the music that is played at your event. We have clients who choose every single song to be played; we have clients who leave it entirely up to us, and everything in between. You can view songs by selecting the browse our music tab.
Do you have current music?
We update our music library every week, so we always have the most current music. Please let us know if you have specific songs or artists you want played at your event.
What happens if you don’t have a song we want, can we bring our own CDs?
Chances are we will have the music you are looking for. Many of our clients bring their own CDs or MP3′s for any rare songs they don’t think we will have. We are happy to play any music you wish to provide in addition to our normal library of choices. Should there be a special song you need that neither of us has, we will attempt to locate and purchase that song for you. We cannot guarantee that a particular song is in print or is available, but we rarely come across a client request that we cannot accommodate.
What are the traditional ceremony songs?
Most of our clients ask us to play prelude music prior to the ceremony, along with a wedding processional for the bridal entrance and a wedding recessional for the exit from the ceremony. Occasionally, we are asked to play special songs for the seating of special family members or the entrance of the bridal party. Also, music can accompany any special moments that sometimes occur during the wedding ceremony (like a candle lighting, for instance).
Can we observe an event?
We are very hesitant to send potential clients to another client’s event (and we will take the same approach in not sending potential clients to your event). Besides the potential inconvenience to our client, there is no guarantee that event you visit will be anything like what you are looking for at your event. Please click here for recent and event specific references from actual clients.
When do we need to complete our song selections and formalities page?
We recommend that you return your planner to us at least two weeks prior to your event, if not sooner. This gives us time to look for specific songs requests and to help us assign the best DJ for your event.
Will your DJ help with announcements?
Our DJs come equipped with a microphone and are happy to make announcements and to help coordinate activities at your event, if you want them to. We plan these activities and announcements with you ahead of time so there are no surprises or disappointments at your event.
We’ve seen so many “cheesy” DJs. Your DJ won’t be obnoxious, will they?
Absolutely not. Our DJs are trained to be professional, friendly, courteous and helpful. Additionally, they are trained to handle your event to your specifications. If you want a DJ to lead the “Chicken Dance” from atop the speakers, they can do so. If you prefer a more low-key approach, the DJ will gladly accommodate your wishes. At a wedding reception, our DJs are trained to enhance the enjoyment of the event, not to try to be the “star”. A wedding day is about you, the bride and groom, not about our DJ.
What do your DJs wear?
Unless directed otherwise, our DJs wear semi-formal attire (jacket, tie, dress shoes & slacks). For casual outdoor events our DJs wear something like a Polo shirt and Khakis. We can put your DJ in a tuxedo, if desired, but we do not recommend it, as the DJ ends up looking like they are in the wedding party.
What kind of equipment do you use?
Elite Signature uses state-of-the-art, professional-grade sound equipment. We have wireless microphones, dance lights, premium sound system, Karoake as well as mirrored balls.
Do you have a backup system?
Elite Signature DJs always has a backup DJ or DJs and sound system(s) on call in the event of an emergency. Additionally, Elite Signature has a 24-hour emergency answering system, by which a company representative can be reached at any time.
How many DJs are on your staff?
We typically staff between 10 and 15 DJs, depending upon the season. This is a tremendous advantage to you, as we have such a diverse and talented group to choose from. Our DJs range in age, with a wide variety of personalities, music specialties and backgrounds. If you are looking for a certain type of DJ for your event, chances are we’ve got the perfect DJ for you!
How do you select the DJ for my event?
Once you tell us more about you, the kind of music you do and don’t want and the type of personality you are looking for at your event, then we match you up with the ideal DJ according to your needs.
What time will your DJ arrive?
Typically our DJs arrive 60 minutes before start time. Our sound systems take 15 to 30 minutes to set up but we like to arrive extra early just in case. Please let us know if you have special needs.
What do you need the facility to provide for you?
We would only require an electrical outlet and a 5 to 6 foot table. If you need us to bring a table please let us know in advance.
What happens if my DJ doesn’t show up?
If this happens, you’ve hired someone else. But let’s think of worst case scenarios for a moment. On the way to your event, our DJ is involved in a serious accident and cannot notify us. At some point, someone will notice that the DJ has not arrived (usually the event venue coordinator) and will call us, either directly or via our emergency service. If we cannot contact our DJ, our backup will be immediately dispatched to your event. Depending upon the timing, the music may start a few minutes late, worst case. By comparison, with 99% of the other companies out there, you would simply be out of luck. No music, unless you can find a phone book and get lucky.
Do you need to see the room you’ll be working in before the day of my event?
Almost never. We’ve worked in every possible situation in our 15,000+ events over the years and can make virtually any room or area work. Again, please let us know if you have special needs.
Why should we choose Elite Signature DJs over any other service?
We believe that we provide the best service in the region. We pay attention to every detail and make every effort to make every event we do absolutely perfect. We hire the best talent, and provide them with the tools to be great DJs.
Another important point is that our DJs are there to make you look good, not to make themselves look good. No egos, showboating or embarrassing behavior; just a professional in place to serve you.
Finally, at most events, the DJ “makes-or-breaks” the party. A great DJ means a great party and an event you will never forget, practically regardless of any other circumstances. A bad DJ will send people home early and probably ruin the night, no matter how nice the rest of the event has been.
Truly, the DJ might be the most critical decision one can make when planning a party. We believe you cannot find a higher quality DJ service in the region, and our prices are fair. We hope to have the opportunity to serve you.